Care & Warranty
Please see below for warranty and maintenance information across our Healthcare Bedding range:
Our range of Malsch beds come with a 5-year warranty on the frame, alongside a 2-year warranty on the motor/electrics. Parts and labour are covered within the warranty. However, for clients outside of metro Perth there will be a labour/transport fee.
PRODUCT CARE & MAINTENANCE
For individual homecare use we recommend general cleaning of your bed frame and surround. Vacuuming the bed mechanisms to reduce dust build-up, and wiping down on a regular basis with a damp cloth and gentle cleaning solution as standard. Any oiling of nuts and bolts should be done with a silicon based oil e.g., WD-40 Specialist Silicone Spray. All purchases will receive a digital instruction manual when you receive delivery of your bed.
For care facilities, a deeper cleaning regime in line with aged care and disability facility standards is recommended. This includes at minimum the above.
We recommend that our customers conduct a service of their bed every 18 months to 2 years. A general bed service & maintenance can be booked within the Perth metropolitan area, with the first half-hour of labour charges at $195 inclusive of minor parts. In the unlikely event that further time is required or other parts are needed, additional cost of $25 per 15 minutes thereafter is applicable and required parts chargeable.
*** Please note, European Bedding abides by Australian Consumer Law, meaning our valued customers are always fully protected at all times. Whilst our products are known for their quality and reliability, we also provide a warranty to protect your purchase and to offer peace of mind.